Both the National Magazine Exchange and the National
Publishers Exchange make customer satisfaction a top priority. The National
Publishers Exchange is able to offer its publishers more: it provides accurate volume projections
and reports so that publishers can keep up-to-date on what’s going on. As well,
all fields are cleared separately, ensuring clients receive timely,
field-specific reporting of subscriptions generated. As well, the company’s QC system utilizes a 15 point checklist
to verify all orders. As well,
since the National Publishers Exchange offers modem and magnetic media clearing
to its agents and fulfillment centers, new subscribers receive their magazines
in up to one-third less time. This leads to happy subscribers and satisfied
publishers for its clients.
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